23 Okt 2020

Digital-First Customer Experience

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Date/Time
Date(s) - 23/10/2020
8:00 am - 11:30 am

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Fakultas Ekonomi dan Bisnis Universitas Telkom mengadakan Seminar Virtual yang bertema DIGITAL-FIRST CUSTOMER EXPERIENCE
“Delivering Excellent Digital-First Customer Experience as a Competitive Advantage in Digital Era”

Kegiatan ini akan dilaksanakan pada:
Hari/Tanggal: Jum’at, 23 Oktober 2020
Pukul: 08.00-11.30 WIB
Live on Zoom Meeting

Opening Speech :
1. Prof. Dr. Adiwijaya (Rector of Telkom University)
2. Dr. Edi Witjara, CMA. (Director of Enterprise and Business Service Telkom Indonesia)

Narasumber:
1. Agus Winarno (Chief Executive Office of Infomedia Nusantara)
2. Sri Safitri (DEVP of Customer Experience Digitalisation Telkom Indonesia)
3. Cut Noosy (Director of Customer Experience GRAB)
4. Ahmad Nugraha R. (LivePerson Indonesia)
5. Dr. Andry Alamsyah (Director of Digital Business Ecosystem Research Centre Telkom University)

Benefit:
1. E-Certificate
2. Doorprize

Pendaftaran GRATIS.
Ditunggu kehadiran Bapak/Ibu dengan cara Registrasi di: https://tel-u.ac.id/digitalfirstcx/

Acara ini didukung oleh:
Telkom Indonesia, Infomedia Nusantara, Grab, LivePerson Indonesia, dan FAST (Forum Alumni Universitas Telkom).

Contact Person:
Dian (0822 4020 5313)
Ajeng (0812 5929 4786)

Salam Harmony, Excellent, Integrity.

EVENT SPEAKERS

  • Prof. Dr. Adiwijaya (Rector of Telkom University)

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